Warranty Policy Our 12 month warranty is provided by Mark Bates Ltd who is authorised and regulated by the Financial Conduct Authority.
What is insured?
Mechanical or Electrical Breakdown Necessary repair or replacement of any part or component of your equipment that suffers mechanical or electrical breakdown, including call-out and labour charges.
Replacement on a "New for Old" Basis
What is not insured?
Uninsured Parts Including brake linings, electric motor brushes, batteries, off board battery chargers and consumables such as light bulbs.
Call-out and Labour Charges If no fault is found or the part of component is not insured.
Unavailable Parts If the part of component requiring replacement is no longer available.
Are there any restrictions on cover?
"New for Old" Replacement Up to 3 years.
Care and Maintenance Reasonable precautions should be taken to protect the equipment against breakdown and maintain it in a safe and sound condition.
Where am I covered?
United Kingdom, the Channel Islands and the Isle of Man and worldwide for up to 90 days during the period of insurance or if the period of insurance exceeds 12 months, for up to 90 days in any 12 month period.
By ordering the warranty/insurance (supplied by Mark Bates Ltd) with this product, you consent to having read theIPID / Key Facts document and the Terms of Business agreement . You also agree to your information being passed on to the insurer for the purpose of accepting this insurance policy, handling any claims and, if necessary, being divulged to third parties, provided the insurer processes it in compliance with the provisions of the General Data Protection Regulations.
